Information Technology – Contact Centre Sales Agent

Information Technology (IT) contact centre sales agents effectively use sales techniques and customer service skills to maintain the sales environment at a contact centre. Agents prepare and complete required documentation, and set up and configure microcomputer systems and components.

Information Technology – Network Technician

Information Technology (IT) network technicians help computer users network. They help people use computer applications and operating systems software. They also install, configure, and maintain client workstations and network servers connected by a local area network.

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